AnswerPath helps your team respond to customers faster, with better answers — sourced from your company's actual knowledge.
What is AnswerPath?
Once you've added content to your Context Hub, you're ready to start getting answers.
When AnswerPath can't answer a question, it's an opportunity to make your knowledge base smarter. Every gap you close improves future answers.
The Answer Bank is your library of verified Q&A pairs and facts. Every entry becomes a source that AnswerPath can draw from when answering future questions.
AnswerPath's answers are only as good as the knowledge you give it. The Context Hub is where you add and manage everything AnswerPath knows about your company.
Projects are collections of Q&A pairs. Use them to organize responses for a specific RFP, security questionnaire, or customer request.
Configure your AnswerPath account from the Settings page. Click Settings in the navigation to access these options.
